Refund Policy

Last updated: July 6, 2025

Thank you for your purchase. We hope you are happy with our services. However, if you are not completely satisfied with your purchase for any reason, you may be eligible for a refund based on the policy below.

Subscription Services (SaaS & API)

Due to the nature of our digital services, we generally do not offer refunds for subscription fees or API usage charges once a payment has been made.

However, we want you to be satisfied with our services. If you are a new customer and are not satisfied with a service within the first 14 days of your initial purchase, please contact us. We will review your request on a case-by-case basis and may issue a full or partial refund at our sole discretion.

Factors we consider for a refund include the extent of your usage of the service and the reason for your dissatisfaction. Refunds are not available for subscription renewals or for any consumed usage-based credits/charges.

To request a refund review, please contact us through the contact form on our website with your purchase details and the reason for your request.

Consulting Services

Payments for consulting services are non-refundable once the service has been rendered. If you are unsatisfied with the service, please contact us to discuss the matter. We are committed to customer satisfaction and will work with you to find a suitable resolution.

Digital Products

Digital products are delivered instantly upon purchase. Due to their nature, all sales are final and non-refundable once the product has been downloaded or accessed.

Cancellations

You can cancel your subscription at any time by accessing your account settings or by contacting us. The cancellation will take effect at the end of your current billing cycle, and you will not be charged for subsequent cycles.

Questions

If you have any questions concerning our refund policy, please contact us via the contact form on our website.